FORT WAYNE, Ind. (WOWO): Robocalls from “Rachel” with Cardholder Services are back and are more tricky than before. “Rachel” is a female robo-caller who continues to call residents offering them the opportunity to lower their credit-card interest rates. However, according to Marjorie Stevens with the Better Business Bureau, “Rachel's” offer to lower your credit card interest is false.
Rachel says to speak to a representative, hit option “1” or to be removed from the calling list, hit “2”. If you choose option “1” you will be offered an interest reduction in exchange for hundreds or even thousands of dollars; making it a scam.
The new twist to this scam is that when these robocalls are being received, it appears that the calls are being made from local numbers. The scammers are using call spoofing technology to do this.
Should you receive a call from Rachel, hang up and contact the Federal Trade Commission at 877-382-4357 or the Attorney General at 800-382-5516.