Frontier Reports Service Disruption Later This Week

If you're in Steuben County, Frontier Commutations says there may be disruptions starting tomorrow.

Starting around 1 a.m. late tonight, customers in the Fremont area, north of Angola, may find their phone and internet will be down while crews work on network upgrades.

In all, services may be down for a few hours. They say in the case of an emergency and you can't call 911, go to your nearest fire department, and emergency personnel will be there to help.

Frontier Internet customers may need to restart their modem after the transfer to new equipment. To reboot High Speed Internet connection:

** First, power the PC or Mac completely down. This step alone is sufficient enough if you have an internal High Speed Internet modem.
** Second, power off the modem by removing the power cord from the back of the High Speed Internet modem.
** Keep your computer and the modem turned off for at least one minute. Replace the power cord to the back of the High Speed Internet modem and wait for the modem's lights to stabilize.
** Power the PC or Mac back on and see if browsing is restored.

Customers also may call Frontier customer service at 1-800-921-8101 for additional help.